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How to Keep Your Clients

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How to Keep Your Clients

How to keep your clients? While there is always the chance that a client will leave, the following list will help you keep clients.

  • Obtain a three-month, signed agreement
  • Under-promise and over-deliver
  • Keep personal sharing to a minimum, when appropriate
  • Know how to properly deliver your message
  • Make follow-up and reminder calls between scheduled events
  • Invite the client to community events, when appropriate
  • Ask for referrals, but do not push
  • Send out a newsletter each week or at set intervals
  • Accept no missed calls or tardies except emergencies
  • Never withhold information from a client
  • Let your client know exactly what you expect from them
  • Celebrate successes with something special
  • Expect payment on time by a specific date
  • Keep a full practice with a waiting list

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About the Author

Potoru’s team of dedicated staff writers is committed to providing you with information and insights that empower your business. We provide content on reputation management, customer engagement, and the ever-evolving landscape of digital marketing. Our mission is to equip you with the knowledge and tools necessary to boost your local business’s online visibility. Contact us if you need help getting more traffic, leads, sales, and customers.

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